Frequently Asked Questions
Please contact us if you cannot find an answer to your question.
This happens frequently, don’t worry we offer storage solutions until you are ready for your delivery
If you are planning on moving, now would be the right time to ask for our advice. If you do not have a moving date or if you’re not exactly sure where you are moving to, we will still be able to provide you with an initial moving cost. This will allow you to plan your finances and time accordingly.
We recommend that you arrange quotations four to eight weeks before your expected move date. However, don’t worry if you don’t have that long, we’ve helped clients move home with as little as a few days’ notice and our team are experienced in knowing what needs to be done to ensure we’re prepared for your move.
Yes we do, we can discuss your packing options during your initial survey, to suit your requirements.
Absolutely, please speak to us about our specialist moving services for high value items. This can include pianos, artwork, grandfather clocks, and so on. Please discuss with your surveyor.
The cost is very different for each move. We base our quotations on the volume of effects to be packed and moved and the distance between both addresses. If you would like an exact cost for your relocation then we will arrange for one of the team to come and do a site visit.
Yes, we work with specialist industry approved insurers. Each move we undertake comes with a standard cover of £50,000.00 per vehicle, per trip. Should the contents that we are moving exceed that amount, further liability cover can easily be arranged prior to the move.
Our quotations detail all of the costs involved unless outlined otherwise in the exclusions section. These are sometimes unknown third party costs which predominantly apply to international relocations. We will make sure we fully explain any exclusions.
Yes, however we do ask for 48 hours’ notice so that we can bring your storage container(s) forward in preparation for your arrival. It is also in the interest of security that we pre-authorise your access to the storage warehouse.